Contact us
Our team of editors is happy to receive your feedback, questions or comments about Barcelona and this website. Before you contact us, please consult these frequently asked topics:
Affiliate Services
All our offered services are done with affiliate partners.
For these affiliate services, Brcelona.com receives a commission when you use our travel guide links to make a purchase, but as a customer you simply pay the same price as if you were booking directly with these affiliate partners. These services enable us to offer our online travel guide free of charge.
Collaboration with partners
If you are looking to collaborate with our content or have us collaborate on your website, you can contact us at backlinks@barcelona.com. We will be happy to receive your proposal and get back to you as soon as possible.
Hotel Reservations
For group reservations of 10 and more persons, conference and congress service, please request a group hotel reservation, which will be handled by a specialized travel agent.
For small groups under 10 persons, please use the online hotel reservation system.
For Apartment rentals please check at vacation apartments
Football Tickets
Match dates and orders click here
FC Barcelona Football tickets enquiry telephone: You will receive an emergency telephone number with your booking confirmation.
Tickets & Tours
Check all tickets and tours available in Barcelona.
Changes & Cancellations
Since there are several affiliate reservations systems we work with and featured at our website for quality hotels, apartments, airport shuttle and other services, it is therefore necessary to contact the right company in order to cancel your reservation.
Barcelona.com does not keep your reservation details for hotels, tours or tickets, but we do refer to the reservation providers instead.
Brochures and printed maps
We do not distribute paper materials - it is both unecological and costly. All the information we have included at our web site and please consult the individual categories or use the search tool. For maps please print out our street map of Barcelona . If you really need printed materials, you may consider to contact the tourist office.
Routes and directions The easiest way to find the direction to your hotel or to the address you see is to use our online interactive map tool. You can easily locate your address, or plan your route.
Tourist visas and travel documents
For any such official information the best way is to contact the Spain embassy in your country, or your country's embassy in Spain.
We regret but cannot help you with ...
We are not able to investigate on legal, personal, health or business issues, particularly but not restricted to: how to become a prostitute, how to buy prescription drugs without a prescription, etc. you can imagine. For such cases we advise to search for the answer further over the Internet or contact appropriate authority or institution. Thank you for understanding.
Scams and frauds
If you got a message from a barcelona.com email account that you won a lottery, or if you have million of dollars from Africa or elsewhere waiting for you in the bank, please use your sober judgment to identify this is a fraud and don't bother us please. We will never send such an email.
Contact the editors If you have any questions or comments about our web site, please contact one of the editors who will be happy to give you his/her personal opinions. Thank you for your feedback.
To contact us use the form bellow or email us at: "inc @ barcelona.com"
